The Opera Cloud V9 positive bug.
The issued was reported to Oracle Cloud Support on Sep 8 2017 03:39. Issued that found out unable to change a guest room. After checking from V9 and V5 we must escalation to the Oracle Support.
The case was handle by Oracle Support Global L2. We try to kill the session. Because we on cloud base we have a limited access to V5 and need a Cloud Data-center team to kill all user session. Oracle L2 was request a "GOC will have Cloud Ops kill sessions so site can restart EOD procedure." How ever after Cloud Ops kill sessions not working them identify it as positive bug. And work around given to make a guest check in under the current room type.
Because looking for operation issued as IT person i make a call to check in the guest to room type and room number that be assign, And block the real room under OO "Out Of Service"
It was accept my management to used the work around and the issued currently in progress to fix by Oracle Cloud Team.
Regard,
Muhamad Nasrul
The issued was reported to Oracle Cloud Support on Sep 8 2017 03:39. Issued that found out unable to change a guest room. After checking from V9 and V5 we must escalation to the Oracle Support.
Opera V5 Error : Inventory record is locked by another user. Please try later.
Opera V9 Error : GRP230
The case was handle by Oracle Support Global L2. We try to kill the session. Because we on cloud base we have a limited access to V5 and need a Cloud Data-center team to kill all user session. Oracle L2 was request a "GOC will have Cloud Ops kill sessions so site can restart EOD procedure." How ever after Cloud Ops kill sessions not working them identify it as positive bug. And work around given to make a guest check in under the current room type.
Because looking for operation issued as IT person i make a call to check in the guest to room type and room number that be assign, And block the real room under OO "Out Of Service"
It was accept my management to used the work around and the issued currently in progress to fix by Oracle Cloud Team.
Regard,
Muhamad Nasrul